Girls Golf Rocks is a national programme run by England Golf to encourage girls aged 5-18 to learn and to play golf in a fun and friendly way. The programme takes place at over 200 clubs.
We caught up with Lauren Spray - Women and Girls Manager @ England Golf to learn about her experience working with Played.
The Girls Golf Rocks team use the Played platform to;
“The Played team has been fantastic to work with. They have supported us with training for the team and our clubs and coaches, they are very responsive and they are always seeking our feedback to further improve the platform. Our programme now feels more streamlined, consistent and professional than ever”
Before working with Played, England Golf had the following challenges
“Our previous booking platform was clunky, ineffective and not fit for purpose. Managing the programme became a heavy burden and there was no view to how this could become sustainable over the long run. We needed a way to simplify the management of the programme”
Played enabled England Golf to deliver an enhanced experience for participants, programme organisers, clubs and coaches.
“Using the Played system, you're able to find something really quick and easily by doing a postcode search’’
“The Played platform offers a very customisable experience for clubs and coaches to promote their golf activities in an engaging way that appeals to people looking to take part”
“Thanks to the Played platform, the ease of being able to deal with cancellations and refunds has been a huge time saver”
Since utilising the Played platform, England Golf have:
‘’Played are a fantastic team that are always readily available to support whatever your requirements are and nothing is ever too big, everything's always handled with great professionalism and care. It always feels to us as though they are very invested in our programme. They want to see us do well, just as much as we do. They are always trying to find ways to make our lives easier, the customer experience has been fantastic. We are very optimistic about how much more impact our programme can have now that we work with Played”
“Everything looks beautiful! It’s all so streamlined and professional”